The Best Experience philosophy is the cornerstone of our company. It guides every decision we make every day.

The Best Experience is about everything we do for associates, customers, and consumers. It’s about how we treat each other, the way we design and build our products, and how we deliver on the promises we make to those who place our products in their homes each day. Creating The Best Experience requires all of us to work together to make our company something we’re proud to be a part of. It also requires us to be accountable for adhering to our Guiding Principles and keeping the promises and commitments we make to each other on a daily basis.

—Scott Fawcett
    President and CEO